Date: Thursday, May 9^th, 2025
Venue: Zoom, Online (REGISTER NOW)
Time: 3:00pm – 4:00pm

Background

Rising healthcare costs, affordability concerns, disparities in access to care, ill-equipped infrastructures and inadequate human resources are among the most pressing health system issues in Cameroon. Global technological advances have the capability of addressing several of these needs, offering a quicker and more accessible route to healthcare services, reducing waiting time in the hospitals and facilitating access to healthcare specialists. Indeed, the widening of mobile phones usage and expansion of internet penetration (34% increase in the past four years (1)), opens up doors for numerous possibilities in improving health service delivery and coverage in the country. This includes increasing accessibility and addressing affordability by reducing the financial burden related to healthcare.

Risk pooling and healthcare prepayment mechanisms such as health insurance are proven solutions to tackle healthcare related financial constraints, but this remains unpopular, with only a small proportion of the population covered. Leveraging innovation and technology to increase healthcare affordability thus goes beyond cost reduction, to address the availability and accessibility of health coverage mechanisms for all. This means transforming how health insurance is accessed, managed, and delivered.

Digital tools such as mobile platforms, electronic claims processing, data analytics, and AI-powered customer support can streamline enrolment, reduce administrative costs, and improve user experience. By embracing tech-driven solutions, private health insurance providers can enhance service efficiency and expand coverage to underserved populations. This webinar will examine how health insurance companies can harness innovation and technology to enhance service delivery, exploring possible challenges and the roles of key stakeholders in ensuring their successful and sustainable operation.

Objectives

The objective of this webinar is to showcase the potential of digital technologies to transform private health insurance service delivery in Cameroon.

More specifically, the webinar aims to:

• Explore innovative solutions for enrollment, claims management, and health insurance service delivery.
• Identify specific challenges in implementing tech-driven solutions for private health insurance service delivery.
• Identify key stakeholders and their specific roles in implementing innovative health insurance delivery solutions.

Expected Outputs

The expected outputs are:

• Improved understanding of the potential of technology to transform private health insurance in Cameroon.
• Insights gained into how to address potential challenges and engage the relevant stakeholders.

Targeted Audience

This webinar is intended for health insurance providers, Healthcare providers, IT professionals and digital health innovators, Policymakers, Government officials, potential investors in digital health solutions and the public.

Venue

This webinar will take place on Zoom platform and will be aired on Facebook live.